Every PA local rink (non black bear) has already somewhat conformed to occupancy limits set by Wolfe on 10/6 via their website or continues to provide LiveBarn services to its patrons. (Hatfield, Ice Line etc see below in detail) We all did what was asked by the district, the rinks and emailed and called our reps and helped make some headway with these changes for the rinks and surely us in a selfish way, and BB restricts it further? what was the point?
Word out of BB rinks for this weekend's games is 1 parent per child? That’s 15 or so per team? For PA limits that are likely in the hundreds?
As a customer this is concerning/disappointing to say the least. Even if you are not a daily customer you likely will be during a tournament or game soon and experience this. You personally may not be impacted but teammates will.
The other rinks noted below should be commended on their clear and concise policies and communication during challenging times and working with their consumers. While also taking their customers thoughts into considerations and that is appreciated.
It’s is surely their choice as they are a private business and can set their own rules so I don’t dispute that point and their right to do so and yes we can speak with our wallets etc. The kids on the ice typically live in the same home as both parents so what exactly is the risk in allowing 2 parents or some make sense variation? In most rinks 2 parents per child is still likely 100 or more LESS people than the 20% cap would allow for by law.
My point here is that in business the business typically needs the customers as well and looks to accommodate it’s PAYING patrons as BEST it can within restrictions. It seems more like laziness to not implement a real plan rather than having an actual plan to execute that is thoughtful. I’m lucky that I have a few non black bear options on rinks for next season for my son and 2 other young kids (boy and girl) that play. Decisions like this (with no explanation after we all pressed for expansion as well) will surely push me to another rink even post covid based on how I have seen them treat patrons to this point and the level of disorganization compared with peers who have the same pressures, just a fast "no" seems easier to them. Seems a bit hypocritical to have asked us to speak up for them and us, then this?
What are your thoughts on black bear rinks apparently not conforming "more" to the PA occupancy limits while at the same time turning off the LiveBarn? Not conforming more to the “legal limits” while having LB off doesn’t seem very customer friendly in any way? With no actual explanation as to why the LB is off? (I’m sure it’s likely legal reasons to this point to protect them) LiveBarn is still off or password protected at the majority if not all of their rinks in PA and has been.
-Hatfield has aligned and LiveBarn on
-Ice Works is open and live barn on for games
-Wintersport is open to patrons (I know it’s closing soon etc)
-Wissahickon has LB is on at least
-Ice Line LB is on and conforming to occupancy per website as of yesterday
-Twin ponds LB is on, no update on occupancy limits.
-Oaks you can watch games on LB at least no update on new policy.
-UPMC in Pittsburgh LB is on, has allowed 1 parent per child per website up to this point even. No update on new guidance.
-Steel ice LB is on no update on new guidance.
Why is Black Bear overly restrictive compared to its competition in PA with occupancy and LiveBarn. They advertise live barn on their web pages but it’s off? When PA moves to 100% capacity will they still continue to restrict their patrons based on personal preference and keep LB off? Thoughts? Again I know it’s a private business so don’t give me the “you can go elsewhere if you don’t like it” angle, this is for discussion to compare their practices to other local businesses we patronize and looking for a discussion, not a political argument. Would be nice to understand their issues as compared to other rinks/the differences in the PA market that similar venues have aligned but BB chooses not to and keep the streaming off?